If you still don't know how to authorize iphone, iPad or iPod touch and fully use one of the listed devices, then today's post will help you complete this simple procedure. Although probably some novice users are not familiar with the term "authorization". Therefore, I propose to find out what authorization is and why users of the iPhone, iPad and iPod touch need it.

Authorization is logging into your account by entering a username and password, this login to your account is necessary in order to. Where can I get this treasured login and password to install programs and games in my gadget? It's simple, you need to register an Apple ID account or it is also called an iTunes account, the account registration procedure can be performed in three ways:

    If you already have a registered account, then using the login and password from the account, you can authorize your iPhone or iPad, the email address is used as the login, and you come up with it during registration.


    1. In order to authorize an iPhone without a computer, you can go to the "Settings" of the phone and select the Store section.
    2. Press the "Login" button (in newer versions of iOS, this section may look a little different)


    3. Enter the login (username) and password of your Apple ID account, and click the "OK" button. If the phone suddenly displays the message "Failed to connect to the iTunes Store", then the phone cannot access the network to the Internet.
    4. If you entered everything correctly, then the iPhone will log in, and you will see the "View" and "Exit" buttons, although in more recent versions of iOS, the Store settings menu looks a little different.

    In order to log out of your phone account, you need to deauthorize your iPhone by clicking the "Sign Out" button, this action can be performed when purchasing a used authorized iPhone. If you decide to sell or donate an authorized iPhone, it is advisable to deauthorize it.

    How to authorize an iPhone in the App Store app
    This authorization method also does not require a computer, the entire procedure is performed in the standard App Store application, such an application is available on any iPhone or iPad. As in the first case, the iPhone must have access to the World Wide Web.


    1. We launch the standard program "App Store". In the "Selection" section, scroll the list to the very bottom and click the "Login" button
    2. An account login window will appear, where we select "Login to an existing"


    3. Enter the login and password from your Apple ID account and click "OK"

    1. Connect iPhone (or iPad) to your computer and launch iTunes
    2. After the phone (tablet) appears in the "Devices" section


    3. After iTunes is successfully authorized, go to the iTunes Store, which is located in the "Store" section
    4. In the upper right corner, click "Login" enter your Apple ID (Mail), password and click the "Login" button


    5. After successfully logging into the iTunes Store, your Apple ID (Mail) will appear in the upper right corner, and a welcome message below.

    After completing these 5 points, and without missing anything, the iPhone (iPad) will be authorized.

    How to Deauthorize an iPhone or iPad
    The simplest iPhone deauthorization is done like this - go to Settings> select Store> click on your Apple ID and in the window that appears, select the "Logout" button (the Internet is not needed here)


    There is also a way to deauthorize the iPhone for perverts, which requires the computer to be connected to the Internet - connect the iPhone to the PC, launch iTunes, go to the iTunes Store section, in the upper right corner click on the Apple ID account (aka mail), in the window that appears, enter the password and press the "Exit" button. After completing these steps, the phone will also be deauthorized.

When upgrading to a new operating system, quite often the same error occurs. The Mac App Store cannot connect to the Apple server to check for updates or download new software. All attempts to solve this problem do not lead to a result. In this article, I will show you the easiest way to fix this problem.

What to do if the Mac AppStore is not working

The problem is related to the fact that the settings of the AppStore program for Mac OS were broken. The easiest way to fix this problem is to delete the settings files. For this:

  1. Open Finder
  2. Go to Programs folder->Utilities
  3. Open a terminal program
  4. Write these commands
1 rm - rf ~/ Library/ Preferences/ com. apple. appstore. plist

rm -rf ~/Library/Preferences/com.apple.appstore.plist

1 rm - rf ~/ Library/ Preferences/ com. apple. storeagent. plist

rm -rf ~/Library/Preferences/com.apple.storeagent.plist

1 rm - rf ~/ Library/ Preferences/ ByHost/*

rm -rf ~/Library/Preferences/ByHost/*

These commands remove the necessary configuration files. After that, you can safely try to launch the AppStore again.

The other way does the same, but only by hand. A way for those who do not like the command line because they do not know how to use it.

  1. Open Finder
  2. Press the "Alt" button on the keyboard and do not release. The "Library" folder should have appeared, click on it.
  3. Go to Preferences folder
  4. Try launching the AppStore, everything should work already.

Well, the third method combines the first two. Simplicity of the second and direct ways of the first.

  1. Open Finder
  2. At the very top of the screen in the drop-down menu there is a "transition" button, click on it
  3. From the drop-down menu, select "Go to Folder"
  4. Copy the following line into the window that opens:
    1 ~/Library/Preferences/

    ~/Library/Preferences/

  5. Press Enter
  6. Find and delete the com.apple.appstore.plist and com.apple.storeagent.plist file

That's all, but if you have any questions or suggestions, write in the comments, I'll try to help you.

If you haven't installed the site app yet and haven't found it by searching the App Store, that's not your problem. Something has been going on in the Apple app service in recent hours, and so far Cupertino has not commented on this situation.

The problem is that if you try to search for applications, then the desired programs simply do not appear in the issue. The trouble affected not only our application, but also a large number of communication products (Telegram, Skype, Instagram, Facebook Messenger, Vkontakte and Odnoklassniki.Ru), services for booking tickets and hotels (Aviasales and OneTwoTrip) and even our favorite YouTube.

Interestingly, if you open the tabs with the most popular applications, then you can see the program data there and download it safely. Direct links and downloading updates from the "Purchases" section also retained their functionality.

What the problem may be is not yet known, but at the moment we can already talk about its global nature. There is an increasing number of messages on Twitter from users in many countries complaining about problems finding applications. We'll be monitoring the situation, and if you still haven't installed the AppleInsider.ru app and are having trouble finding it, you can download it from

Reading time: 12 minutes

In this article, I will talk about the reasons why the iPhone does not enter the App Store, there is an inscription connection failure and other problems.

This article is suitable for all iPhone Xs/Xr/X/8/7/6/5 and Plus models on iOS 12. Older versions may have different or missing menu items and hardware support mentioned in the article.

Connection failure when signing in to the App Store

There are several reasons why you may experience problems with the functioning of the App Store. All of them have their own solutions that can correct the situation.

Ask your question to a specialist

Do not know how to solve a problem in the operation of your gadget and need expert advice?

Connection failure manifests itself when an installed or new application. Before looking for the cause of the failure and solving a similar problem, you should make sure that the firmware version you are using is not a beta version.

Quite often, beta versions are not finalized, which is why they can cause various problems in the functioning of the device as a whole. When using the trial version, you must wait until all possible bugs are removed by the developers and it will be possible to update the gadget to a new modified version. If the device is running full version firmware, but due to connection failures it is not possible to update or install applications, then you should determine the cause of the error and how to solve it.

Time and date set incorrectly

To solve the problem, set the correct data or activate the automatic time and date setting function. To set the time and date manually, follow the steps:

  • Go to "Settings", select "General" and "Date and time".
  • Specify the year, month, dates and current time (select the time zone).

To automatically configure the data, just activate the "Automatic" option.

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Phone serial number hidden

In the menu "About the device" in the category where the firmware version, IMEI and other data, there should be a serial number of the device. In a situation where it is hidden or any other information is specified in the place where it should be displayed, the App Store server simply will not be able to authenticate the device. This situation can happen after an iOS update.

To solve the problem, perform a factory reset:

  • We go along the path "Settings", select "Basic".
  • There we indicate "Reset", then "Reset all settings".

It is important to note that a reset means deleting all information from the gadget completely, after which the user will have an iPhone like new. To save important information after a reset, you must make a backup copy before performing the operation:

  • Go to "Settings", then click on "iCloud".
  • Click on "Backup" and "".

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It is also recommended to activate the "Backup to iCloud" option, with which information will be backed up automatically when the gadget is connected to the Internet. After completing the factory reset procedure, you should set up your gadget as new, and then restore data from the iCloud backup.

Wrong network settings

When using a Wi-Fi connection, there is a possibility that there are problems with the Internet settings or the signal. Probably, the network administrator changed the settings or access to Wi-Fi was limited.

To solve the problem, you should first check the performance of the Internet. To do this, open a browser, and then load any Internet site. If nothing happened, you need to check the router. There is a possibility that it needs to be rebooted or the device does not work at all.

You can also disconnect from Wi-Fi and use mobile Internet. If the error is not corrected, then the reason is in the product itself.

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fallback solution

There is a fairly simple way by which you can solve the problem when the iPhone does not enter the App Store. Any user can easily use it. We execute the following algorithm:


The reasons for such errors include jailbreak. You can get rid of it only by restoring the gadget through iTunes:

  • We connect the gadget to the computer using a USB cable.
  • Open iTunes, select the device.
  • Click on the "Restore" button.

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App Store search not working

Recently, problems with finding programs have become more frequent due to technical work by Apple. When you try to search for the necessary applications in the catalog, they simply do not appear in the search results. This applies to all applications and services.

There is one feature here - when opening the “Popular” item, applications are again displayed in the issue, they can be downloaded to your device without any problems. You can download applications using direct links, and update purchased ones from the Purchases menu.

The cause of the error is still unknown, but it is definitely global, as it manifests itself massively. You just need to wait until the problem disappears by itself, since the cause of the occurrence is not related to the user or his device. On average, you have to wait from a couple of hours to several days.

Apps won't update or download

Stop download

When the downloaded application stays in the "Pending download" status all the time, you need to stop the download process.

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The user needs to click on the shortcut of the program that is waiting to be downloaded in order to pause the download. Then click on the application again so that the download process is resumed.

Airplane Mode

When you can’t download the application, you need to try to restore the boot process using the Airplane mode:

  • Swipe up on the unlocked iPhone screen and click on the airplane icon to activate the mode.
  • We wait a minute, then click on this icon again.

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Switching to DFU mode

If nothing helps restore the ability to update or download applications from the App Store, you must use DFU mode:

  • We connect the iPhone to the computer, launch iTunes.
  • We hold the Home and Power buttons at the same time and hold them in this position for 10 seconds (at this time the device will restart) until the Apple logo is displayed on the screen.
  • When the apple appears, you need to release the Power button, and keep holding the Home key until the iTunes icon is shown.

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iTunes will report that the phone is in DFU (recovery) mode. Then you need to hold down the Home and Power buttons at the same time. They should be held until the reboot for approximately 10 seconds.

The secret way to restore the App Store

There are many reasons why the App Store is not working. There are many ways to solve them, but there is a universal way to fix the problem and restore the correct operation of the Apple store.

This secret method is little known among Apple gadget users. The App Store has several tabs: Updates, Search, View, Top Charts and Featured. It lacks an "Update" button that would have made it possible to update the App Store itself. The absence of this button does not mean that the App Store cannot be updated.

To start updating the App Store online store and its contents, the user should make 10 consecutive clicks on any button located in the bottom panel (search, view, etc.). With the help of these actions, the selected tab by the user will be reloaded, and the information will be loaded there again.

It seems that today some employees of the apple company are having a very difficult day. A few hours ago, users began to notice global problems in the operation of various Apple services. Currently marked as unstable iTunes Store, App Store And Mac App Store, as well as complete inoperability iTunes Connect.

In contact with

The range of problems is very diverse. For the most part, users cannot log into services with their . Developers face the same problem when trying to log into their account in iTunes Connect. App stores are intermittent. The Mac App Store may give an error when installing and searching for individual applications, and in App Store At the moment, downloading applications does not work.

Judging by user reports and requests, problems with apple services are observed in the following countries: Australia, Brazil, Poland, Serbia, Cyprus, Canada, Switzerland, Spain, Bolivia, India, Italy, Egypt, Denmark, Japan, USA and UK. Users from the CIS countries, including Ukraine, Belarus and Russia, also encountered the problems mentioned above.

Reporting a problem to Apple itself is also not always possible. In our case, when trying to submit a support request, an error was received with a suggestion to try again later. Apple has not yet responded to the problem, but it should be expected to be resolved in the near future.

The information posted on the System Status page confirms the problem for all users: